Patient Information
Tasman Health Care is committed to providing patients with access to new oncology treatment opportunities through the integrated Consultancy rooms, Tasman Health Care Day Infusion Unit, Tasman Oncology Research unit and the Tasman Health Care Pharmacy. These units work closely together to ensure efficient and coordinated care.
Tasman Health Care Day Infusion Unit has an open and spacious layout with licence up to twelve infusion chairs and has two private rooms when required.
Tasman Health Care Pharmacy is located on site and provides all pharmacy services for Tasman Health Care patients.
More information on our pharmacy capabilities and facilities can be found here.
Tasman Oncology Research is a well-resourced and well-published clinical trials company with their own dedicated suite next to the infusion unit.
More information regarding our clinical trials unit and research facilities can be found here
Making your appointments
A referral from your GP or specialist is required to make an appointment with one of our oncologists. When you have a referral, please phone reception on 07 5613 2480 to book an appointment.
On the day of your appointment please ensure that the following items are brought with you:
- Your referral
- A copy of your scans
- A list of your current medications
- Health Insurance Membership Details
- Medicare/Pension/Veteran’s Affairs Card
- Eftpos/credit card/cash if required
If you are unable to attend your appointment or are running late, please phone the clinic as soon as possible.
We endeavour to ensure you are not kept waiting, but unfortunately, sometimes due to reasons beyond our control, there may be a short wait.
Should you require treatment in our Day Infusion Unit, our friendly staff will guide you through the admissions and registration process.
REGIONAL AND INTERNATIONAL PATIENTS
Where can I stay during treatment?
We are pleased to be able to offer the option of overnight accommodation available at a Paradise Point residence for patients travelling long distance. Please contact the clinic for further information.
Information for international patients
The Gold Coast is one of Australia’s most iconic holiday destinations, known for its spectacular beaches, booming culinary scene and famous theme parks.
Tasman Health Care is conveniently located in Southport, the heart of the Gold Coast. Half an hour from the Gold Coast Airport and easily accessed by public transport, with a range of accommodation options nearby it is well-suited for international patients.
Through our close relationship with pharmaceutical suppliers, we can provide maximum value for our clients. A cost estimate can be forwarded through to international patients seeking to pursue treatment at our facility. Please contact our clinic for further information.
How are my treatments and medications covered and billed
Consultation Fees
Our fees are competitive and we have affordable pension or healthcare card holder rates. Please phone reception for more information.
Payment methods
We accept all major credit cards, cash and EFTPOS. Check with your bank regarding any daily limit as most financial institutions have a daily limit of $1000. Please be aware that when paying by credit card, a surcharge will apply.
We do not accept personal cheques or Diners credit cards.
Day Infusion Unit Fees
Insured Patients
Details of your health insurance should be provided prior to your admission. Depending on your type of cover, you may pay an excess or co-payment on the day of your admission. Health fund policies require members to serve waiting periods before they will provide cover. We strongly recommend that you contact your health fund to confirm your cover prior to your admission.
Tasman Health Care will lodge a claim with your Private Health Fund. Oral medications, prescribed for you to take at home are not included in your hospital admission. These items will be invoiced at cost.
Uninsured patients
If you do not have private health insurance, you must pay the estimated cost of your fee on admission. As this is an estimate only, any additional procedures performed may incur an extra fee therefore an invoice may be posted to you. There is no Medicare rebate for these fees.
In certain circumstances, uninsured patients may not incur day unit infusion fees.
SUPPORT AND OTHER SERVICES
Education and information
In addition to the information provided to you by your treating doctor, nursing staff will provide you with both written and verbal information on your treatment regime and potential side effects. Do not worry if you cannot remember all of the information; we will repeat it often and always welcome questions.
Nursing staff will follow up with a phone call within 2-3 days of your initial treatment. This provides you the opportunity to ask any further questions and assess any side effects that you may be experiencing.
Interpreter services
An accredited interpreter service can be arranged where necessary. Charges may apply.

AFTER HOURS AND EMERGENCY INFORMATION
In the event of an emergency, please call 000.
Our clinic hours are Monday to Friday 8:30am to 4:30pm. An answering machine is activated outside these times. For urgent calls outside clinic hours, contact your treating doctor. For non-urgent matters, please leave a message and include your name and contact number.